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When the platform requests reverse issuance, Bolta automatically sends an approval-request email to the supplier’s manager email address, and the supplier approves through the email link.

Workflow

Register the issuer

Call the Register Issuer API to register the supplier as an issuer.

Request reverse issuance

Call the Request Reverse Issuance API. Set the approval email recipient in supplier.manager.email in the request body.

Send the approval-request email

Bolta sends the approval-request email.

Supplier approval

The supplier accesses Bolta through the email link and approves the tax invoice.

Receive the issuance-complete webhook

Once approval is complete, Bolta sends a webhook notification containing taxInvoiceUrl.

Retrieve the tax invoice (optional)

Check the issuance result with the Retrieve Tax Invoice API.

Handling duplicate requests

You can include the optional Bolta-Client-Reference-Id header in a reverse issuance request. Enter a non-blank value between 1 and 255 characters, and use a new value for each issuance request. If the same API key reuses a value, the API returns HTTP 400 with INVALID_REQUEST, even when the request body is identical. If you do not receive a response, do not submit the reverse issuance request again. Check whether it was accepted with the client reference status API. See the Authentication guide for the reuse rules.

Checking request status

Call the Retrieve Reverse Issuance Request Status API to see which stage a reverse issuance request is in. For FAILED, check failure.stage. SUBMISSION means the request never reached the supplier. Send a new request, and if you use Bolta-Client-Reference-Id, set a value you have not used before. ISSUANCE means the supplier approved but issuance failed, so check failure.code and failure.message for the cause.

Canceling a reverse issuance request

Before approval, you can cancel the reverse issuance request by calling the Cancel Reverse Issuance Request API.
  • On a successful cancellation, the API returns HTTP 200.
  • If the request has already been approved, canceled, or issued, the API returns an error. To check the status before canceling, call the Retrieve Reverse Issuance Request Status API.
The supplier cannot approve after the issuance deadline. Update the date and submit the request again. Check the deadline with the Tax Invoice Issuance Deadline API before sending the request.

When this fits

  • When it is difficult to obtain the supplier’s certificate in advance
  • When the supplier prefers to approve by email
  • When the platform wants to delegate approval to Bolta rather than building its own approval UI

Difference from simple-approval reverse issuance